Research: Research Design, Interview, Survey, Usability Testing, Persona/ Journey Map, Card Sorting, A/B Testing, Competitor analysis, Heuristic Evaluation, Qualitative Analysis
Data Visualization: Retention Rate, Active Users, User Lifecycle, Features Usage
Data analysis: Cluster Analysis, Factor Analysis, T-test, Multiple Regression, Customer Segmentation, A/B testing, Cohort Analysis, RFM Analysis
Tools: Amplitude, Tableau, Python, R/SPSS, Figma, Qualtrics
Language: Chinese and English
Pickle
Nov 2021 - PresentPickle builds a conversation intelligence platform for companies
Identifying users' needs and understanding how users navigate content through interviewing and organized testing
Collecting, analyzing, and interpreting quantitative and qualitative data to deliver actionable next steps
Collaborating on research and testing to identify opportunities
Preparing for and attending HMW workshops (problem-statement, research)
Supporting the product team in iterations to improve UI and UX design
University of Texas at Dallas, Richardson, TX
Aug15 - Oct 2021, TXConducted research to promote couple relationship quality:
Cleaned data, organized pairwise daily diary datasets, and tested hypotheses.
Cooperated with lab members to gather, interpret, and document participants' behaviors.
Supervised data analysis and monitored progress for both master's and undergraduate students' projects.
Conducted data analysis training sessions for three semesters.
Managed video and text coding team assignments and monitored coding quality.
Presented and communicated research findings with professors and at conferences.
Conducted research to promote couple relationship quality
University of Texas at Dallas, Richardson,TX
Aug 2015 - 2019Mississippi State University, Starkville, MS
Aug 2013 - July 2015Colorado State University, Fort Collins, CO
Aug 2011- May 2013